House Rules

1. Check-in and Check-out

• Check-in time: 3:00 PM, no exceptions.
• Check-out time: 10:00 AM, no exceptions. Please respect this schedule to allow cleaning.
• It is strictly forbidden to enter any accommodation other than the one assigned to you at the time of booking. Each accommodation is private and assigned to a specific guest.
• Wilfully entering or remaining in a flat other than the one indicated constitutes a serious violation of the house rules and may result in:
  • immediate intervention by our staff,
  • additional fees,
  • exclusion without refund,
  • and reporting of the incident to the booking platform (Airbnb, Booking.com, etc.).

2. Quiet Hours and Neighbour Consideration

• Quiet hours: From 10:00 PM to 7:00 AM. Please respect the peace and comfort of other guests and neighbours.
• Respectful behaviour: Parties are strictly prohibited. Any disruptive behaviour will result in penalties.

3. Use of Private Spaces

• Kitchen: Each accommodation has a private kitchen. Please keep it clean and do not leave perishable food at the end of your stay.
• Bathrooms: Bathrooms are private. Please take care of them and leave them clean after use.
• Living area: Each unit has its own living space. Please respect the furniture and available equipment.

4. Smoking Policy

• No smoking indoors: Smoking is strictly prohibited inside the accommodations. Outdoor smoking areas may be available.
• Cigarette disposal: Please dispose of cigarette butts in designated ashtrays.

5. Cleanliness

• Cleaning for long stays: A cleaning service is provided every five days for extended stays.
• Bedding: Please respect the bed linens and blankets. Avoid staining them or using products that may cause damage.
• Waste disposal: Please dispose of your waste in the designated rubbish bins.

6. Internet and Television

• Wi-Fi: Free of charge. The password will be provided upon arrival.
• Television: Each accommodation is equipped with a television. Please keep the volume at a reasonable level to avoid disturbing others.

7. Security

• Keys and access: Always lock the door when leaving the accommodation. Do not share keys or access codes with third parties.
• Fire safety: In case of emergency, follow the safety instructions. The use of candles or any open flames is strictly prohibited.

8. Additional Guests

• Mandatory registration: All guests must be registered. Hosting unregistered guests without management approval is not allowed.
• Visitor policy: Visitors are not permitted without prior approval from the management.

9. Pets

• Pet policy: Pets are not allowed.

10. Damage and Liability

• Guest responsibility: You are responsible for any damage caused during your stay. Please report any incidents to management immediately.
• Security deposit: A deposit may be required to cover potential damages.

11. Complaints and Suggestions

• Issues during your stay: If you encounter any problems, please contact management immediately for a prompt resolution.
• Feedback: We welcome your suggestions to improve the guest experience.